(1) Best Retail MMO: City of Heroes / City of Villains (Cryptic / NCsoft)
(2) Best Customer Support: City of Heroes / City of Villains (Cryptic / NCsoft)
(3) Best Server Management: City of Heroes / City of Villains (Cryptic / NCsoft)
(4) Best Multi-Player Storyline: City of Heroes / City of Villains (Cryptic / NCsoft)
(5) Best Content (Depth and Variety): City of Heroes / City of Villains (Cryptic / NCsoft)
(6) Ease of Newbie Learning: City of Heroes / City of Villains (Cryptic / NCsoft)
(7) Best Character Customization: City of Heroes / City of Villains (Cryptic / NCsoft)

See World of Roleplayers Radio for more details.